Continue to Follow Well, Staying Naked

At a training class a few months ago I was asked "have you read Getting Naked." Ha! While others in the room were a bit shocked at the title, being the Patrick Lencionni follower that I am, I knew it was the title of his new book. My answer was no, but I've been keeping up with Lencionni on web and carry around a white paper he's written on the subject.

I have since read the book and it is a great read for many reasons; it's filed under my "about following" category. Those that know me know that I believe we need to be excellent followers in order to EVER get close to being a good, much less, great leader.

Getting Naked was an easy book for me to digest because it fits my style of work. I'll regularly start doing work for someone before we ever get into a financial engagement; normally that works out well.

A current client recently stopped the use of my services because he did not feel he had gotten the full benefit of the money he had paid me; the market is a bit different than what he'd thought and much of the work was research, the research itself he thought would bring about some different results. I was notified of this in an email response to my request to get with him to discuss the status of the project. Besides stating he had not gotten the results he had expected, he did let me know half way through the month in which he had already paid for services and I did appreciate that.

Hopefully, he is happy with my response, which included a quick note of understanding, plus the fact that I would continue to complete the work we'd agree on (though I don't believe he expected me to) plus I would forward results of that work to him as long as it continued to come in.

That's being a good follower, that's staying naked.

To that end.....

Right People,
  Right Place


1 comment:

Danny L. Smith said...

Update: I continued to work for the client months after he stopped the contract.

Though he hasn't said so, I have more than fulfilled my obligations and he got well more than his money's worth.